Automate Delivery Communication

Deliver Smarter with Real-Time, AI-Powered Communication

From order confirmations and live tracking to delivery notifications and feedback collection — Javna helps logistics and delivery businesses automate customer communication, streamline operations, and enhance trust across every channel.

Meta Business Partner

Javna has been welcomed as a Badged Meta Partner
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Simplify, Automate, and Scale Every Delivery Interaction

Javna empowers logistics and delivery companies to automate notifications, track shipments, and connect with customers in real time  reducing delays, cutting costs, and improving delivery success rates.

Fast. Reliable. Automated.​

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Real-Time Communication

Instant, Reliable Updates. Deliver shipment alerts, pickup confirmations, and delivery notifications the moment they happen.

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Automation & Efficiency

Save Time, Reduce Errors. Automate driver coordination, route updates, and customer alerts to streamline operations.

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Transparency & Trust

Build Customer Confidence. Provide live delivery tracking and instant communication through verified, secure channels.

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Multilingual Reach

Speak Every Customer’s Language. Send updates and support messages in local languages through WhatsApp, SMS, or chatbots.

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Global Scale

Deliver Everywhere, Effortlessly. Reach customers and drivers across 190+ countries with consistent, enterprise-grade reliability.

Powering Every Step of the Delivery Journey

Javna helps logistics and delivery providers streamline communication from warehouse to doorstep — automating updates, improving driver coordination, and building customer trust.

Streamline. Update. Deliver.​

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Order Confirmations

Instant Confirmation

Send real-time order confirmations via SMS, WhatsApp, or email immediately after checkout to reassure customers and reduce support questions.

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Shipment Tracking

Keep Customers Informed.

Share live tracking links and delivery status updates directly to each customer’s preferred channel for full visibility.

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Driver Coordination

Streamline Operations.

Automate route updates, pickup instructions, and delivery confirmations between dispatchers and drivers to improve efficiency.

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Delivery Notifications

Notify Instantly.

Send real-time alerts when an order is out for delivery, delayed, or successfully delivered.

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OTP & Contactless Verification

Secure Every Delivery.

Use one-time passwords (OTPs) or digital confirmation codes to verify deliveries safely and support contactless handovers.

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Feedback & Support

Close the Loop.

Collect instant feedback, resolve issues quickly, and maintain service quality through AI-powered chatbots and automated support.

Seamless Communication Across Every Channel, From Dispatch to Delivery

Javna unifies all communication for logistics and delivery teams enabling real-time updates, verified alerts, and two-way conversations across channels your drivers and customers already use.

All Channels. One Platform.

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WhatsApp Business

Verified, Reliable Messaging

Send delivery notifications, pickup confirmations, and support messages using verified WhatsApp Business accounts.

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SMS Messaging

Instant Global Reach

Deliver order confirmations, OTP codes, and delivery alerts instantly even without internet access.

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API Integration

Connect with Your Systems

Integrate Javna’s APIs with your logistics software, ERP, or CRM to automate notifications and data flow.

Verify. Notify. Deliver.

Solutions That Keep Your Deliveries Moving Faster and Smarter

Javna’s unified communication solutions help logistics and delivery teams automate alerts, verify deliveries, and provide instant customer support all from one intelligent platform.

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Omnichannel Notify & Alerts

Deliver Updates That Matter When They Matter

Automate dispatch notices, delivery alerts, and delay notifications across SMS and  WhatsApp.

✔ Real-time status tracking.

✔ Automatic delivery confirmations.

✔ Multi-language templates for global coverage

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Omnichannel Verify

Secure and Contactless Deliveries
Use one-time passwords (OTPs) or smart links to verify deliveries and prevent fraud.
✔ Multi-channel 2FA (SMS, WhatsApp)
✔ Reduced failed deliveries and disputes
✔ Full audit and tracking logs

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AI Chatbot Platform

Automate Customer Support & Driver Coordination
Provide 24/7 assistance for order tracking, address changes, and feedback through AI-powered chatbots.
✔ Instant query resolution
✔ Available on WhatsApp and Web Chat
✔ Reduce call center volume and response times

Reliable. Secure. Global. Scalable.

Trusted by Global Brands
Proven at Scale

With over 20 years of experience and a presence that spans 7 continents, Javna is trusted by 1,300+ global brands to deliver billions of interactions to billions of users.  Backed by 24/7 support and enterprise-grade security.

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20 years

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Years of Innovation

A legacy of building reliable communication solutions for enterprises worldwide.

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Global Coverage

Reach customers in every market with direct Tier-1 operator connectivity.

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20 years

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Message Interactions Delivered

Ensuring reliable, large-scale communication performance across all channels.

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Users Reachable

Connected directly to customers locally and globally.

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Global Brands Trust Javna

across retail, banking, telecom, healthcare, and more.

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Customer Support

Dedicated teams ready to assist you anytime, anywhere.

Deliver Faster. Communicate Smarter. Scale Seamlessly

Empower your logistics and delivery teams with Javna’s AI-powered communication platform — automate delivery alerts, verify shipments, and keep customers informed in real time across WhatsApp, SMS, and every channel they use.

Connect. Engage. Grow.

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