Start Messaging on Messenger
Connect, Support, and Convert Customers on Facebook Messenger.
Engage customers instantly, automate conversations, and manage all your Facebook Page messages with Javna, powered by AI, automation, and a unified inbox.
Meta Business Partner
Engage. Respond. Sell.
Turn Messenger Conversations Into Sales, and Growth
Customers reach out on Facebook Messenger to ask questions, request support, and explore your products. With Javna, automate replies, manage all messages in one inbox, and deliver fast, personalized experiences at scale.
Instant Customer Engagement
Reply instantly and never miss a message, even during peak hours.
AI-Powered Automation
Automate FAQs, product details, and support responses with intelligent chatbots.
Unified Messaging Across All Channels
Manage Messenger, Instagram, WhatsApp, and Webchat in a single unified inbox.
Measurable Performance Insights
Track response times, agents’ performance, chat volume, and customer satisfaction.
Seamless Sales & Service Flows
Guide customers from inquiry to purchase with personalized, guided journeys.
Support. Sell. Streamline.
Power Every Customer Interaction on Messenger
Whether you’re supporting customers, driving sales, or handling high-volume inquiries, Javna empower businesses automate, personalize, and streamline every conversation on Facebook Messenger.
Customer Support & Live Assistance
Resolve issues faster.
Provide real-time support for inquiries, complaints, returns, and service questions directly inside Messenger.
Automated Replies & FAQs
Reduce response times.
Use AI automation to instantly answer common questions about orders, pricing, delivery, store hours, or policies.
Lead Capture & Qualification
Turn page visitors into qualified leads.
Collect customer details directly via Messenger and route leads to sales teams or chatbots for immediate follow-up.
Product Recommendations
Drive more conversions.
Share product cards, catalogs, and personalized recommendations to help customers discover the right items.
Appointment Booking
Automate service bookings.
Enable customers to book appointments, consultations, or service slots instantly through automated chat flows.
Order & Delivery Updates
Keep customers informed.
Send automated order confirmations, shipping updates, and delivery notifications to reduce support inquiries.
All Channels. One Platform.
Make Messenger Part of a Fully Unified Customer Experience
With Javna’s Omnichannel Platform, Facebook Messenger seamlessly connects with WhatsApp, Instagram, and Webchat, allowing your teams to manage every conversation from a single unified interface.
Unified Team Inbox
Manage Messenger messages alongside WhatsApp, Instagram, and Webchat, no switching apps.
Cross-Channel Automation
Automate journeys that connect Messenger with other channels.
AI Chatbot Across Channels
Deploy one AI-powered chatbot across Messenger, WhatsApp, Instagram, and Webchat.
Centralized Customer Profiles
View the full conversation history across all channels — Messenger included — in one place.
Automate. Personalize. Grow.
Powerful Features Built for Facebook Messenger
With Javna, businesses can automate conversations, streamline support, and manage high-volume interactions on messenger, all enhanced by AI, real-time, and a unified communication platform.
AI Auto-Replies
Respond instantly to common questions about products, orders, policies, and store information.
Unified Messenger Inbox
Manage Messenger chats alongside WhatsApp, Instagram, and Webchat in one streamlined dashboard.
Messenger AI Chatbots
Deploy intelligent chatbots to automate sales, support, and lead capture 24/7.
Instant Response Messaging
Reduce wait times and ensure customers receive immediate support.
Automated Routing to Teams
Automatically route conversations to sales, support, or operations teams based on intent.
Human Handoff & Escalation
Hand over conversations to human agents instantly when AI escalation is needed.
Reliable. Secure. Global. Scalable.
Trusted by Global Brands
Proven at Scale
With over 20 years of experience and a presence that spans 7 continents, Javna is trusted by 1,300+ global brands to deliver billions of interactions to billions of users. Backed by 24/7 support and enterprise-grade security.
20 years
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Years of Innovation
A legacy of building reliable communication solutions for enterprises worldwide.
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Global Coverage
Reach customers in every market with direct Tier-1 operator connectivity.
20 years
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Message Interactions Delivered
Ensuring reliable, large-scale communication performance across all channels.
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Users Reachable
Connected directly to customers locally and globally.
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Global Brands Trust Javna
across retail, banking, telecom, healthcare, and more.
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Customer Support
Dedicated teams ready to assist you anytime, anywhere.
Connect. Engage. Grow.
Engage Your Customers on Messenger, Faster and Smarter
Deliver instant support, automate conversations, and convert Facebook Page visitors into loyal customers using Javna, designed for AI automation, unified inboxing, and enterprise-grade performance.