A unified verification platform delivering reliable, compliant, multi-channel authentication for digital-first organizations.
Riyadh, Saudi Arabia – Javna, a leading CPaaS and AI-powered customer engagement platform in the MENA region, today announced the launch of Omnichannel Verify, a secure and scalable authentication solution designed to help enterprises protect digital interactions and streamline customer verification across multiple communication channels.
Omnichannel Verify enables organizations to deliver one-time passwords (OTPs) and verification messages through SMS, WhatsApp Business Platform, and other supported messaging channels, ensuring high delivery rates, channel redundancy, and consistent user experiences. The solution is built to support high-volume authentication use cases while meeting enterprise requirements for reliability, security, and regulatory readiness.
“Secure and reliable authentication is a foundational requirement for digital services,” said Mansour Mansour, CEO of Javna. “Omnichannel Verify provides enterprises with a robust, compliant verification layer that enhances user experience while maintaining operational control and reliability at scale.”
Designed for Mission-Critical, High-Volume Verification
Omnichannel Verify supports a wide range of authentication and verification scenarios, including:
- User onboarding and account activation
- Login and multi-factor authentication (MFA)
- Transaction confirmation and approvals
- Password reset and account recovery
- Identity validation for digital services
By leveraging multiple channels within a unified verification flow, organizations can reduce failed deliveries, improve completion rates, and enhance overall customer experience.
Enterprise-Grade Security, Compliance, and Performance
Omnichannel Verify is built on Javna’s enterprise messaging infrastructure and is designed to meet the operational and regulatory requirements of large organizations. Key capabilities include:
- High-availability message delivery with built-in redundancy
- Direct mobile operator connectivity for improved reliability
- Centralized monitoring, logging, and reporting
- Configurable routing, fallback, and retry logic
- Secure APIs and webhooks for seamless system integration
The solution supports regulated and compliance-driven industries such as banking, fintech, healthcare, e-commerce, logistics, and government, where data protection, auditability, and reliability are critical.
Part of Javna’s Unified Customer Engagement Platform
Omnichannel Verify is natively integrated within Javna’s broader customer engagement platform, enabling organizations to manage verification, notifications, campaigns, and conversational engagement through a single, centralized system.
This unified approach simplifies system architecture, reduces vendor dependency, and ensures consistency across customer touchpoints.
About Javna
Javna is a leading CPaaS and AI-powered customer engagement platform serving enterprises and fast-growing businesses across the MENA region and beyond. Javna enables organizations to connect and engage with their customers through WhatsApp Business Platform, messaging apps, and AI-driven automation, all delivered through a unified platform.
Since its founding in 2001, Javna has cemented its leadership with 1,500+ global network connections and 140+ direct mobile operator integrations, delivering enterprise-grade scalability, reliability, and reach. Javna empowers businesses to create meaningful customer connections across every stage of the customer journey.
For more information, visit www.javna.com
Contact Information:
Javna Communications Team
Email: hello@javna.com
