1. What is Javna’s All-In-One WhatsApp Engagement Platform?
Javna’s platform connects your Salla store to WhatsApp, enabling you to automate customer communication, recover abandoned carts, send order updates, launch marketing campaigns, and build AI-powered chatbots — all without coding.
2. How can Javna help my store increase sales?
By sending automated reminders for abandoned carts, order updates, and promotional campaigns, Javna helps you recover lost sales, improve conversion rates, and build long-term customer loyalty — all through WhatsApp.
3.Do I need technical skills to use the app?
Not at all!
Javna offers a no-code platform where you can easily create automated flows, launch campaigns, and build chatbots with a drag-and-drop interface. No technical experience is required.
4.What types of messages can I automate with Javna?
You can automate:
- Order Confirmations
- Order Shipped/Delivered Updates
- Payment Pending and Payment Received notifications
- Refund Processed alerts
- Abandoned Cart Recovery reminders
- Post-delivery review and satisfaction requests
- WhatsApp marketing broadcasts
5. Can I send personalized messages to customers?
Yes!
With dynamic variable mapping, Javna automatically inserts customer names, order numbers, payment details, and more into your WhatsApp messages to create a personalized and engaging experience.
6. Does Javna support chatbot creation?
Absolutely.
You can create multilingual AI chatbots with our easy-to-use no-code chatbot builder, allowing you to automate responses to customer inquiries, upsell products, and guide users through their shopping journey.
7. Can I choose which WhatsApp Business number to use?
Yes, with Javna’s Sender Management feature, you can select the preferred WhatsApp Business number to send different types of messages — ideal if you manage multiple brands or accounts.
8. Is Javna officially integrated with Salla?
Yes.
Javna is officially integrated with Salla, designed to work seamlessly with your store’s orders, carts, and customer data, ensuring a smooth and powerful experience.
9. How do I get started?
Simply install the Javna app from the Salla Marketplace, connect your WhatsApp Business Account, and start setting up your automated flows, campaigns, or chatbots — all within minutes.
10. Is there customer support if I need help?
Yes!
Javna’s support team is ready to assist you with setup, optimization, and any technical questions to ensure you get the maximum value from the platform.
