Start Automating Customer Support
Support Smarter. Respond Faster. Delight Every Customer
Deliver instant, consistent, and personalized support with Javna’s AI-powered customer engagement platform. Automate responses, manage conversations, and resolve issues across WhatsApp, Instagram, Messenger, and Web Chat.
Meta Business Partner
Deliver Exceptional Support on Every Channel
Javna empower businesses automate responses, manage conversations, and resolve issues faster, empowering teams to deliver 24/7 customer support with the right balance of AI efficiency and human empathy.
Support. Solve. Succeed.
Speed & Automation
Respond instantly
Automate common inquiries with AI chatbots that understand customer intent and reply in seconds.
Unified Conversations
Manage everything in one place
Handle all customer messages, from WhatsApp, Instagram, Messenger, and chat. In a single unified inbox.
24/7 Availability
Always on. Always ready
Deliver continuous support with AI automation and real-time alerts to human agents.
Analytics & Insights
Make every interaction matter
Personalize conversations based on customer history, preferences, and sentiment.
Collaboration & Visibility
Improve with every conversation
Track response times, resolution rates, and customer satisfaction to refine your service quality.
Resolve Faster. Support Better.
Support Every Customer Solve Every Challenge
Javna empowers customer service teams to handle inquiries, automate responses, and resolve issues faster, across WhatsApp, Instagram, Messenger, and Web Chat.
Instant Inquiry Handling
Respond instantly
Use AI chatbots to answer frequently asked questions 24/7 in multiple languages ensuring customers always receive quick, accurate support.
Ticket Deflection & Automation
Reduce agent workload
Deflect repetitive inquiries to chatbots and automatically route complex or high-priority cases to the right support team.
Real-Time Notifications
Keep customers informed
Send automated alerts on WhatsApp, Messenger, or SMS for order updates, appointments, service progress, and more.
Escalation Management
Never miss a critical case
Automatically escalate unresolved or high-impact issues to senior agents with real-time alerts and intelligent routing.
Feedback & Satisfaction Surveys
Measure and improve
Collect post-interaction feedback through WhatsApp or chat surveys to monitor satisfaction and improve service quality.
Omnichannel Case Tracking
Stay in control
Track every customer case, message, and interaction across all channels from one unified dashboard with full visibility.
All Channels. One Platform.
Deliver Seamless Support Across Every Channel
Javna’s omnichannel customer engagement platform helps support teams respond instantly, personalize interactions, and manage conversations across WhatsApp, Instagram, Messenger, and Web Chat – all from one unified inbox.
WhatsApp Business
Support where customers are
Provide verified and instant communication for service updates, troubleshooting, and FAQs.
Instagram DMs
Engage customers visually
Handle inquiries, feedback, and support tickets directly from Instagram messages.
Messenger
Respond in real time
Offer fast, automated, and personalized customer support through Messenger conversations.
Web Chat & AI Bots
Be available 24/7
Assist visitors instantly on your website through AI-powered chatbots with smart routing and escalation.
Unified Team Inbox
Centralize every conversation
Manage all channels, assign agents, and track performance with a single collaborative inbox.
Automate. Respond. Resolve.
Empower Your Support Team with Smart Automation
With Javna’s intelligent solutions, customer service teams can automate responses, manage omnichannel communication, and deliver faster, more personalized support – all from one unified platform.
AI Chatbot Platform
Automate support, 24/7
Use no-code AI chatbots to handle FAQs, collect feedback, and resolve simple issues instantly.
✔ Multilingual support
✔ No-code builder
✔ Human handoff system
Unified Team Inbox
Centralize every customer conversation
Unify WhatsApp, Instagram, Messenger, and chat into one collaborative inbox for your support team.
✔ Assign and track tickets
✔ Manage multiple agents
✔ Real-time performance dashboard
Omnichannel Notify & Alerts
Keep customers informed
Send automated service alerts, reminders, and updates across WhatsApp and other channels.
✔ Real-time notifications
✔ Multi-channel delivery
✔ API integrations
Omnichannel Verify
Secure customer verification
Use OTPs and verification links for service authentication, support tickets, and account access.
✔ Two-factor authentication (2FA)
✔ Automated OTPs
✔ Global reliability
Reliable. Secure. Global. Scalable.
Trusted by Global Brands
Proven at Scale
Javna powers communication for global enterprises and fast-growing businesses, delivering billions of secure interactions, faster responses, and higher customer satisfaction across every channel.
20 years
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Years of Innovation
A legacy of building reliable communication solutions for enterprises worldwide.
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Global Coverage
Reach customers in every market with direct Tier-1 operator connectivity.
20 years
B+
Message Interactions Delivered
Ensuring reliable, large-scale communication performance across all channels.
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Users Reachable
Connected directly to customers locally and globally.
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Global Brands Trust Javna
across retail, banking, telecom, healthcare, and more.
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Customer Support
Dedicated teams ready to assist you anytime, anywhere.
Connect. Engage. Grow.
Automate Support. Elevate Every Customer Experience
Deliver faster, smarter, and more personalized customer support with Javna’s AI-powered omnichannel platform — unify all conversations, automate replies, and resolve issues 24/7.