Automate Your Patient Communication
Enhance Patient Care with Secure, AI-Powered Communication
From appointment reminders and test results to 24/7 support, Javna helps healthcare providers connect with patients securely and efficiently across WhatsApp, SMS, and web chat.
Meta Business Partner
Connect. Automate. Personalize. Care.
Transform How You Communicate, Care, and Connect with Patients
In healthcare, every message matters. Javna enables clinics, hospitals, and laboratories to automate communication, reduce missed appointments, and deliver seamless, secure, and personalized patient experiences, all powered by AI.
Automate Patient Journeys
Simplify Care Delivery
Automate appointment scheduling, reminders, and follow-ups to improve efficiency and reduce no-shows.
Secure Communication
Protect Patient Privacy
Ensure secure, compliant messaging across all channels with built-in data protection and encryption.
Intelligent Assistance
24/7 AI Support
Provide instant responses to common inquiries, test results, and care instructions using AI-powered chatbots.
Personalized Engagement
Care Beyond the Visit
Send personalized health tips, reminders, and post-visit instructions to keep patients engaged and informed.
Team Collaboration
Empower Healthcare Teams
Unify all communication — from front desk to doctors — in one secure platform to streamline patient coordination.
Book. Remind. Support.
Healthcare Use Cases That Improve Patient Experience and Efficiency
Javna’s omnichannel AI platform helps healthcare providers automate patient communication – from booking to follow-up – across WhatsApp, SMS, and chatbots.
Appointment Scheduling & Reminders
Reduce No-Shows Automatically
Automate appointment confirmations and reminders via WhatsApp or SMS to reduce no-shows and keep patient schedules organized.
Test Results & Notifications
Deliver Results Securely
Send lab test results and status updates directly to patients through verified, encrypted messaging channels.
Virtual Consultations & AI Assistance
Provide 24/7 Patient Support
Use AI chatbots to answer FAQs, provide basic triage, and route patients to the right doctor or department instantly.
Patient Onboarding & Education
Guide and Educate Patients
Send onboarding messages, preparation tips, and post-treatment instructions automatically to help patients feel informed and prepared.
Follow-Ups & Feedback
Improve Care Quality
Request feedback after appointments and automate follow-ups to monitor recovery, ensure satisfaction, and strengthen patient relationships.
Billing & Payment Notifications
Streamline Billing Communication
Send digital invoices, payment reminders, and confirmations instantly and securely to reduce delays and missed payments.
All Channels. One Platform.
Connect with Patients Seamlessly, On Every Channel, Securely
From appointment reminders to lab updates and follow-ups, Javna’s Omnichannel Engagement Platform enables healthcare providers to deliver consistent, secure, and personalized communication across WhatsApp, SMS, and web chat, all from one dashboard
WhatsApp Business
Verified, Personal, and Private
Send appointment confirmations, test results, and care reminders securely through verified WhatsApp Business accounts.
SMS Messaging
Instant Reach. Anywhere
Deliver time-sensitive messages such as OTPs, appointment alerts, and health notifications with 99.9% uptime.
Web Chat
24/7 Support on Your Website
Enable patients to book appointments, ask questions, or access lab results directly through your clinic’s website.
API Integration
Integrate with EHR and CRM Systems
Connect Javna seamlessly with your patient management or hospital systems to automate workflows and data sync.
Smarter. Safer. Connected.
Empower Smarter, Safer, and More Connected Healthcare Communication
From appointment reminders to secure verifications and patient assistance, Javna provides healthcare providers with intelligent tools to automate, personalize, and secure every interaction.
AI Chatbot Building Platform
Provide 24/7 Patient Support
Deploy intelligent chatbots to answer patient FAQs, schedule appointments, and share test results automatically.
✔ No coding required.
✔ Multilingual and HIPAA-ready.
✔ Reduces call center load and wait times.
Omnichannel Notify & Alerts
Keep Patients Informed, Instantly
Send real-time appointment updates, lab results, and critical alerts via WhatsApp or SMS, all from one unified platform.
✔ Reliable delivery and tracking.
✔ Fully automated workflow triggers.
✔ Supports healthcare-scale messaging volumes.
Omnichannel Verify (2FA & Authentication)
Ensure Patient Data Security
Authenticate users and protect sensitive medical data with multi-channel verification، via SMS or WhatsApp.
✔ Fast, secure, and compliant.
✔ Protects patient access portals and records.
✔ Builds patient trust and system integrity.
Reliable. Secure. Global. Scalable.
Trusted by Global Brands
Proven at Scale
With over 20 years of experience and a presence that spans 7 continents, Javna is trusted by 1,300+ global brands to deliver billions of interactions to billions of users. Backed by 24/7 support and enterprise-grade security.
20 years
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Years of Innovation
A legacy of building reliable communication solutions for enterprises worldwide.
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Global Coverage
Reach customers in every market with direct Tier-1 operator connectivity.
20 years
B+
Message Interactions Delivered
Ensuring reliable, large-scale communication performance across all channels.
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Users Reachable
Connected directly to customers locally and globally.
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Global Brands Trust Javna
across retail, banking, telecom, healthcare, and more.
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Customer Support
Dedicated teams ready to assist you anytime, anywhere.
Automate Delivery Communication
Deliver Better Patient Experiences with Secure, AI-Powered Communication
Automate your patient communication and improve care quality with Javna’s AI-powered omnichannel platform, the trusted solution for healthcare providers who want to engage patients safely, efficiently, and personally.