Automate Your Store Communication
Boost Online Sales and Customer Engagement with AI-Powered Conversations
From abandoned cart recovery to personalized promotions and 24/7 support, Javna helps e-commerce and retail businesses automate conversations, recover more sales, and build loyal customer relationships across every channel.
Meta Business Partner
Product Overview
Sell, Engage, and Support Customers with AI-Driven Conversations
Because today’s shoppers expect more than transactions they expect seamless, personalized conversations. Javna helps e-commerce brands connect, automate, and sell smarter across every channel.
Drive More Conversions
Convert Shoppers into Buyers
Recover abandoned carts, send personalized offers, and boost conversions through instant, AI-powered engagement.
Automate Customer Support
Support Without Limits
Provide 24/7 order tracking, product FAQs, and instant responses without increasing team workload.
Personalize Every Interaction
Deliver Tailored Shopping Experiences
Use customer data and chat history to personalize recommendations and increase repeat purchases.
Simplify Marketing Automation
Launch Campaigns in Minutes
Automate WhatsApp and SMS promotions, flash sales, and product launches from one unified dashboard.
Build Customer Loyalty
Create Meaningful Connections
Reward loyal customers with personalized offers and keep them engaged with ongoing communication.
Product Overview
E-Commerce Use Cases That DriveGrowth and Loyalty
From cart recovery to personalized promotions and real-time support, Javna helps e-commerce brands automate their entire customer journey across WhatsApp, SMS, and chatbots.
Abandoned Cart Recovery
Abandoned Cart Recovery
Send instant reminders via WhatsApp or SMS to encourage customers to return and complete their purchase — boosting conversions with zero manual effort.
Personalized Promotions
Engage Smarter
Deliver tailored offers, discounts, and product recommendations based on customer behavior, preferences, and purchase history.
Order Tracking & Notifications
Keep Customers Informed
Share real-time order updates, shipping alerts, and delivery confirmations to improve transparency and customer trust.
Customer Support Automatio
Support 24/7 Without Extra Staff
Use AI chatbots to answer FAQs, manage refunds, resolve issues, and guide customers through product inquiries — anytime.
Product Launch & Campaign Automation
Reach Customers Instantly
Automate WhatsApp or SMS broadcasts for new arrivals, exclusive offers, and flash sales with a single click.
Customer Feedback & Retention
Build Long-Term Loyalty. Collect
Collect feedback after every purchase and send re-engagement campaigns to increase repeat sales and customer lifetime value.
Product Overview
Engage Customers Everywhere, On Every Channel
Your customers shop across platforms WhatsApp, Instagram, websites, and apps. With Javna’s Omnichannel Engagement Platform, you can connect with them through one unified inbox, delivering a consistent and personalized experience at every touchpoint.
WhatsApp Business
Reach Your Customers Where They Chat
Send promotions, order updates, and personalized messages directly through verified WhatsApp Business accounts.
SMS Messaging
Instant, Reliable Reach
Deliver notifications, one-time passwords (OTPs), and alerts instantly to any device worldwide.
Web Chat
Turn Visitors into Customers
Integrate intelligent chatbots into your store’s website to assist shoppers and close sales in real time.
Connect Through Social Commerce
Manage conversations, inquiries, and orders from Instagram and Messenger – all from one place.
Messenger
Connect Through Social Commerce
Manage conversations, inquiries, and orders from Instagram and Messenger – all from one place.
API Integration
Automate Your Own Way
Use Javna’s APIs to connect your e-commerce systems and CRMs for full workflow automation.
Product Overview
Solutions That Power Retail Growth with Automation and Intelligence
From personalized chatbots to automated campaigns and a unified team inbox Javna gives retail and e-commerce businesses the tools to automate engagement, boost conversions, and deliver exceptional customer experiences.
AI Chatbot Building Platform
Engage Smarter, 24/7
Build intelligent chatbots that recover carts, recommend products, and support customers instantly — all without coding.
✔ Recover abandoned carts automatically.
✔ Provide multilingual assistance anytime.
✔ Reduce support costs while improving satisfaction.
Omnichannel Campaign Manager
Automate Marketing That Converts
Design and launch cross-channel campaigns on WhatsApp and SMS – all from one dashboard.
✔ Send personalized offers and product alerts.
✔ Segment audiences and track performance.
✔ Turn campaigns into measurable revenue.
Unified Team Inbox
Manage All Conversations from One Place
Centralize messages from every channel into a single inbox for marketing, sales, and support teams.
✔ Assign chats by department or agent.
✔ Monitor response times and customer satisfaction.
✔ Collaborate seamlessly to serve more customers faster.
Verify. Engage. Support
Trusted by Global Brands
Proven at Scale
With over 20 years of experience and a presence that spans 7 continents, Javna is trusted by 1,300+ global brands to deliver billions of interactions to billions of users. Backed by 24/7 support and enterprise-grade security.
20 years
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Years of Innovation
A legacy of building reliable communication solutions for enterprises worldwide.
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Global Coverage
Reach customers in every market with direct Tier-1 operator connectivity.
20 years
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Message Interactions Delivered
Ensuring reliable, large-scale communication performance across all channels.
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Users Reachable
Connected directly to customers locally and globally.
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Global Brands Trust Javna
across retail, banking, telecom, healthcare, and more.
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Customer Support
Dedicated teams ready to assist you anytime, anywhere.
Automate. Engage. Sell. Grow
Automate.
Engage. Sell. Grow
Take your e-commerce communication to the next level with Javna’s AI-Powered Customer Engagement Platform. Automate conversations, boost conversions, and build stronger customer relationships.