Automate Travel Communication

Create Seamless Travel Experiences with AI-Powered Communication

From booking confirmations and itinerary updates to real-time support and post-stay feedback, Javna helps travel brands, airlines, and hotels engage customers with personalized, instant communication across WhatsApp, SMS, and more.

Meta Business Partner

Javna has been welcomed as a Badged Meta Partner
Javna-new-logo-scaled-2048x948
Javna-new-logo-scaled-2048x948
MBP-Badge-Light-backgrounds-2x
MBP-Badge-Light-backgrounds-2x
Create Seamless Travel Experiences with AI Powered Communication. 2

Engage Travelers Instantly

Engage, Inform, and Delight Every Traveler - Instantly

Javna enables travel brands, hotels, and airlines to communicate with travelers in real time — ensuring every guest feels informed, supported, and valued at every stage of their journey.

Engage, Inform, and Delight Every Traveler - Instantly-02

Real-Time Engagement

Instant, Global Communication

 Deliver booking confirmations, flight updates, and check-in details the moment they happen.

Engage, Inform, and Delight Every Traveler - Instantly-03

Automation & Efficiency

Save Time, Enhance Service

Automate notifications, reminders, and guest messages — freeing staff to focus on service quality.

Engage, Inform, and Delight Every Traveler - Instantly-04

Personalization

Make Every Experience Personal

Send tailored recommendations, upgrades, or travel offers based on guest preferences.

Engage, Inform, and Delight Every Traveler - Instantly-05

Multilingual Support

Speak Every Traveler’s Language

Engage guests around the world with AI chatbots that understand and respond in their native language.

Engage, Inform, and Delight Every Traveler - Instantly-06

Always-On Service

24/7 Guest Assistance

 Provide instant support before, during, and after every trip with AI-powered chat and alerts.

Make Every Journey Smarter

Transform Every Step of the Traveler’s Journey

Javna empowers travel companies, airlines, and hotels to deliver instant, seamless, and personalized communication — making every journey smoother, smarter, and more connected.

Use Cases v copy 6 4

Booking Confirmations & Receipts

Instant Confirmation

Send automated booking confirmations, receipts, and travel details instantly via WhatsApp or SMS to give guests peace of mind.

Use Cases v copy 7 5

Itinerary & Flight Updates

Keep Travelers Informed

Notify guests immediately about itinerary changes, flight delays, gate updates, or schedule modifications.

Use Cases v copy 8 4

Check-In & Reminders

Simplify the Guest Experience

Share check-in links, hotel access codes, and reminders for upcoming stays, tours, or flights to streamline the guest journey.

Use Cases v copy 9 4

Customer Support & Concierge Service

Support from Anywhere

Offer 24/7 assistance for reservations, inquiries, or booking changes through AI-powered chatbots and automated messaging.

Use Cases v copy 10 4

Offers & Upselling

Personalize Every Stay

Promote room upgrades, special offers, and curated travel packages tailored to guest preferences and past bookings.

Use Cases v copy 11 4

Feedback & Loyalty Programs

Build Lasting Relationships

Request post-stay feedback, promote loyalty memberships, and reward returning guests with exclusive benefits.

All Channels. One Platform.​

Engage Travelers Seamlessly Across Every Channel

Javna’s Omnichannel Customer Engagement Platform, empowers travel and hospitality businesses to deliver real-time updates, personalized offers, and 24/7 support through customers’ preferred channels,  creating a truly connected guest experience.

Section 4-35

WhatsApp Business

The Traveler’s Favorite Channel

Send booking confirmations, travel reminders, and concierge support via verified WhatsApp Business accounts.

Sell, Engage, and Support Customers with AI-Driven Conversations -20

SMS Messaging

Instant Global Reach

 Deliver time-sensitive alerts like flight changes, gate updates, or emergency notices instantly worldwide.

Sell, Engage, and Support Customers with AI-Driven Conversations -21

Web Chat

Support Guests Instantly

Provide on-demand answers through AI chatbots embedded on your website.

Sell, Engage, and Support Customers with AI-Driven Conversations -21

API Integration

Connect to Your Booking Systems

Integrate Javna with your CRM, PMS, or booking engine to automate updates and guest notifications.

Alerts. Offers. Conversations.

Smart Solutions That Power Memorable Travel Experiences

Javna gives travel and hospitality brands everything they need to communicate effectively from instant alerts to personalized guest conversations — all through one AI-powered platform.

Smart SolutionsThat Power Memorable Travel Experiences v copy 12

Omnichannel Notify & Alerts

Keep Guests Informed in Real Time
Send automated notifications for bookings, itinerary changes, and travel reminders through SMS, WhatsApp, or email.
✔ Real-time delivery tracking.
✔ Multilingual support for global travelers.
✔ Reliable communication across 190+ countries.

Smart SolutionsThat Power Memorable Travel Experiences v copy 13

AI Chatbot Platform

Deliver 24/7 Concierge Service
Use AI chatbots to manage bookings, answer FAQs, and provide personalized recommendations — available across WhatsApp, web, and apps.
✔ Instant responses, any time.
✔ Multilingual and human-like communication.
✔ Reduce support workload and waiting time.

Smart SolutionsThat Power Memorable Travel Experiences v copy 14

Omnichannel Campaign Manager

Inspire, Upsell, and Reconnect
Launch targeted marketing campaigns for seasonal offers, loyalty programs, or special experiences — across all channels in minutes.
✔ Segment travelers by interest or history.
✔ Automate re-engagement and post-stay offers.
✔ Track open and response rates easily.

Reliable. Secure. Global. Scalable.

Trusted by Global Brands
Proven at Scale

With over 20 years of experience and a presence that spans 7 continents, Javna is trusted by 1,300+ global brands to deliver billions of interactions to billions of users.  Backed by 24/7 support and enterprise-grade security.

20

20 years

+

Years of Innovation

A legacy of building reliable communication solutions for enterprises worldwide.

96

Title

%

Global Coverage

Reach customers in every market with direct Tier-1 operator connectivity.

20

20 years

B+

Message Interactions Delivered

Ensuring reliable, large-scale communication performance across all channels.

5

Title

B+

Users Reachable

Connected directly to customers locally and globally.

1335

Title

+

Global Brands Trust Javna

across retail, banking, telecom, healthcare, and more.

24

Title

/

7

Title

Customer Support

Dedicated teams ready to assist you anytime, anywhere.

Connect. Engage. Grow.

Deliver Memorable Travel Experiences Through Smart Communication

Automate guest communication, reduce response times, and personalize every journey with Javna’s AI-powered omnichannel platform trusted by global travel and hospitality brands to create seamless, connected experiences

Scroll to Top